This will generate an additional prompt, asking you to confirm your decision. This will take you to the Order Details page for that order.įrom the Order Details page, find the 'Action' column in the section labeled 'Line Items'.Įxpand the drop-down menu and select 'Return Item'. Once you have located the order you want to refund, click the Gear Icon at the right end of the corresponding row.

Your Orders view will adjust to reflect your specified criteria. You can sort by Order Status,, Tracking Number, or Order ID and more in order to filter for relevant order(s).Įnter your desired information in the search fields, then click the blue Search button. Review our Extraordinary Event Policy for other details on refund exceptions.Link to 'Orders' Page on CommerceInterfaceįrom the Orders page, use the “Search” tool at the upper-right corner of the page to find the order you would like to issue a refund for.If your event is canceled or rescheduled, we'll let you know as soon as possible and issue a refund at that time.

(If your order isn't Final Sale, you can request a refund within 24 hours of purchase.)

Most tickets purchased through GrouponLive are Final Sale unless otherwise stated in the Fine Print.

Learn more about our Groupon Getaways Cancellation and Refund Policy.

Check the Fine Print for the specific cancellation policy.

Cancellation options vary for Groupon Getaways deals, depending on the type you purchased.

Learn more about our Groupon Goods Marketplace Return Policy.

You can cancel your order from My Groupons before it's processed for shipment or reach out to the merchant to return your item.

If you’ve already had a consultation for a service and were informed by the business that you’re ineligible or not a candidate, we'd love to help! Continue below to get in contact with our customer support team.

Unredeemed Local Groupon that are not Final Sale will be eligible to Trade In for another Groupon deal through your voucher's expiration date.

You can get a refund to your original form of payment up until 3 days after purchase.Check the Fine Print on the deal page to see if your order is Final Sale. Note: Final Sale orders can't be canceled or returned at any time. To start a refund request, head to My Groupons and select See Details next to your order.

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